Wednesday, October 13, 2010

Shutdown Issue with AVG on Windows XP

AVG is a free antivirus product for Windows clients. This product has found it way to some web servers and while the intent was not for corporate use. There are also known shutdown issues on Windows 2003 Server. Here is a procedure to assist.

Access the interface and disable the AVG LinkScanner and Email Scanner. Since there is no active browsing and you are not running an email client there will be zero impact.

If this does not work on your next reboot we will then try disabling the AVG Network Redirector as outlined below.

Hope this works for you!!

This is an extraction form the AVG forums.


please check the situation (cannot shutdown) with disabled AVG LinkScanner.

Else please check this:
- menu Start -> Run -> enter "devmgmt.msc" and confirm OK
- choose menu View and tick "Show hidden devices"
- now in the list try to find "Non-Plug and Play Drivers" and expand it
- right-click on AVG Network Redirector and choose "Disable"
- restart computer and check it again

These steps disable completely LinkScanner and Personal Email Scanner (and WebShield).